Frequently Asked Questions
Everything you need to know about your Starforged experience.
How long does shipping take for my order?
Standard shipping typically takes 5-7 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping fee.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Affirm.
Are your materials sustainably sourced?
Yes, Starforged is committed to ethical fashion. We use organic cotton, recycled polyester, and work exclusively with Fair Trade certified factories to ensure high quality and social responsibility.
How can I track my package?
Once your order ships, you will receive an email notification with a tracking number and a link to our tracking portal where you can monitor your delivery in real-time.